Central 1 Status - Alert! - INC148526 - RESOLVED - Branch and Corporate Capture Images not appearing on the Scanned Item List

Alert! - INC148526 - RESOLVED - Branch and Corporate Capture Images not appearing on the Scanned Item List

Incident Report for Central 1

Resolved

Please be advised that service has been restored to the Branch and Corporate Capture applications.

Posted Sep 19, 2022 - 14:53 PDT

Update

Central 1 continues to investigate the issue where there is no image or data transferred to the Branch and Corporate Capture application after cheques have been scanned.

An update will be sent out at 3:30 p.m. PT (6:30 p.m. ET) or sooner if this issue is resolved.

Posted Sep 19, 2022 - 14:35 PDT

Investigating

Central 1 is investigating an issue where there is no image or data transferred to the application after cheques have been scanned.

An update will be sent out at 2:30 p.m. PT (5:30 p.m. ET) or sooner if this issue is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Sep 19, 2022 - 13:57 PDT

This incident affected: Incident Alerting.