Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2022 - 22:01 PDT
Scheduled
Business continuity planning and preparedness is a critical area of focus for Central 1. On September 17 and 18, 2022, Central 1 will be performing an extensive Disaster Recovery Exercise (DRE) for Central 1 systems including those that support our Digital Banking, Payments, Origination's and Treasury services. For more details please see our Secure Site notice, Annual Disaster Recovery Exercise.
Expected service impact windows with key applications listed below for our failover from the Vancouver Data Center (VAHC) to our secondary data center and back to our primary data centre VAHC:
The following applications and services below may have periods of unavailability during our DRE at the times specified below: • Digital Banking Forge 2.0 and MemberDirect, MemberDirect Small Business, MemberDirect Business and services; e-Transfers, Teamsite, Increased Authentication, Deposit Anywhere, International Transfers, Campaign Manager, Alerts and Forms September 18 between 1 to 6 a.m. PT (4 a.m. to 9 a.m. ET) • AFT via PaymentStream Direct on September 17 between 10 p.m. to 11 p.m. PT (September 18 between 1 a.m. to 2 a.m. ET) • • Treasury Services on September 17 between 10 p.m. to Sunday at 5 p.m. PT (September 18 between 1 a.m. to 8 p.m. ET) • SFTP on September 18 between 8 a.m. to 1:30 p.m. PT (11 a.m. to 4:30 p.m. ET) • All Origination Solutions services including the Management User Interface (MUI), Borrow Anywhere and Open Anywhere on September 17 between 10 p.m. to Sunday at 3 a.m. PT (September 18 between 1 a.m. to 6 a.m. ET) • Bill Payment connections September 18 between 1 a.m. to 3 a.m. PT (4 a.m. to 6 a.m. ET) credit unions and banking system suppliers have been notified separately if impacted
Please contact Central 1 Support if you have any questions.