Resolved - INC229690 - User Management Not Available

Incident Report for Central 1

Resolved

Application login using 2SS (2-Step-Security) may be failing

Central 1 is aware that User Management (UM), EFM, AFT and Wires applications may have returned an error message between 2:10 to 2:15 p.m. PT (5:10 to 5:15 p.m. ET).

Central 1’s technical teams are monitoring service for stability. If you are continuing to have sign-in errors please contact support.

An update will be provided by 4:30 p.m. PT (7:30 p.m. ET).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Oct 14, 2026 - 15:04 PDT

This incident affected: Central 1 Services, Payment Services, and Digital Banking Services.