Interac will be conducting a database maintenance this upcoming weekend, Saturday, June 14 from 11:20 p.m. to 3 a.m. PT (Sunday, June 15, 2:20 to 6:00 a.m. ET).
During this maintenance, e-Transfers will be unavailable between 1 to 2 a.m. PT (4 to 5 a.m. ET), If a rollback is required by Interac, they will require an additional 60 minutes of downtime.
Central 1 - support@central1.com - 1.888.889.7878, press 1 Posted on
Jun 09, 2025 - 14:05 PDT
Completed -
The scheduled maintenance has been completed.
Jun 14, 11:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 PDT
Scheduled -
Central 1 is moving our CAS (Central 1 Account System) server, used by organizations to see their current account transactions and balance, to the Azure cloud.
The maintenance will occur on Saturday, June 14, from 6 to 11 am PT (9 a.m. to 2 p.m. ET).
During the maintenance window, CAS online balances may be unavailable.
Resolved -
On June 12, 2025, between 11 am and 2:10 pm PT (2 and 5:10 pm ET), a service disruption affecting AWS resulted in approximately 5,200 transactions not being successfully transmitted to the Enterprise Fraud Management (EFM) platform.
Please note that Interac continued to monitor transactions for suspicious activity throughout the duration of the outage. The issue has now been fully resolved, and all services are functioning as expected.
We are continuing to monitor the environment closely and will provide further updates, if necessary. We sincerely regret any inconvenience this may have caused and appreciate your understanding.