Completed -
The scheduled maintenance has been completed.
Jan 13, 01:30 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 01:00 PST
Update -
Please be advised the Digital Fuse Release 1.22 release has been rescheduled to Tuesday January 13, 2026 at 1 a.m. PT (4 a.m. ET).
Nov 17, 15:24 PST
Scheduled -
Please be advised that Digital Fuse Release 1.22 has been re-scheduled for Tuesday January 13, 2026 at 1 a.m. PT (4 a.m. ET).
Completed -
The scheduled maintenance has been completed.
Jan 11, 03:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 23:00 PST
Scheduled -
Interac has rescheduled their e-Transfer Database Upgrade.
During this maintenance, Interac will temporarily suspend traffic, resulting in a 4-hour service outage for e-Transfer on Saturday, January 10, from approximately 11:00 p.m. PT to 3:00 a.m. PT (2:00 a.m. to 6:00 a.m. ET). The start time may vary slightly depending on completion of reconciliation and settlement activities.
Following the upgrade, Interac will enter a Hypercare monitoring period beginning at approximately 3:00 a.m. PT (6:00 a.m. ET). During this time, Central 1 will continue to monitor closely and coordinate with Interac to ensure service stability.
If a rollback is required, Interac may extended the downtime up to 2 hours and 30 minutes.
Central 1 Support – Support@central1.com – 1.888.889.7878 (option 1)
Dec 30, 10:46 PST
Resolved -
Interac has completed its investigation and confirmed that the incident has been resolved.
- All incoming autodeposits for version 3.4 using ISO 8583 have now been pushed and processed. - Recurring e‑Transfers scheduled for today have been submitted successfully by Interac.
Interac and Central 1 will continue to monitor traffic and connections to ensure stability.
Central 1 Support – Support@central1.com – 1.888.889.7878 (option 1)
Jan 10, 05:40 PST
Investigating -
Please be advised that following Interac’s database upgrade (CHG166896), an active incident is still open which is impacting two services:
- Incoming autodeposits for version 3.4 using ISO 8583 (version 3.5 is not affected) - Autodeposits are currently pending in OAS with 'Processing Autodeposit' status. - All scheduled and recurring e‑Transfers scheduled for today
Interac is actively working to resolve the issue. We will share further updates as soon as they become available.
Resolved -
Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time.
We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied.
