INC213881 :: Managedirect Reports - Availability Statistics

Incident Report for Central 1

Resolved

This incident has been resolved, and all outstanding reports were delivered overnight. if your organization is still missing any of our ManageDirect reports, please contact us for further assistance.

DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Posted Dec 12, 2025 - 10:10 PST

Investigating

We have identified that the ManageDirect Daily Availability reports for Forge/MemberDirect were not delivered between October 20 and November 30, 2025.
Our team is in the process of regenerating these reports, and this work will be completed by December 12, 2025.
Thank you for your patience and understanding as we work to resolve this matter.

DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Posted Dec 11, 2025 - 12:54 PST

This incident affected: Digital Banking Services.