INC175712 – Request Money Fulfillment 2024 fees
Incident Report for Central 1
Resolved
As per the indicative pricing letter dated Sept 28, 2023, and the Central 1 fee schedule effective Jan 1, 2024, Request Money – Fulfillment is subject to a charge for fraud detection and prevention through EFM.

This charge was effective January 1, 2024, per the fee schedule. January, February, and March charges will be backdated to April 1, 2024.

To review the charges clients can retrieve ADVC (ONT) and CHQ4 (BC) reports in their FTP folder. The detailed, description will be ETFR-Request Money Debit fee Jan-Mar.

For April, due to a change in process, charges from April 1 – April 9 will be waived, and charges will be calculated from April 10 forward.

If you have any questions, please reach out to your organization's Central 1 Relationship Manager.

Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted Apr 18, 2024 - 08:00 PDT
This incident affected: Payment Services and Digital Banking Services.
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