INC229228 :: login intermittent issue

Incident Report for Central 1

Resolved

The incident has been resolved. We will complete a postmortem, and share these results when available. DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Posted Oct 06, 2026 - 04:59 PDT

Investigating

Please be advised that members may have intermittent login failures on Retail and Small Business banking.
We are actively investigating to identify the root cause and assess the impact.
We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

We will provide an update by 5:00 a.m. PT (8:00 a.m. ET).

DigitalBanking_Support@central1.com - 1.888.889.7878

Posted Oct 06, 2026 - 04:07 PDT

This incident affected: Digital Banking Services.