INC188747- Possible 2-Step Verification SMS Delays

Incident Report for Central 1

Resolved

Central 1 has received notification that the SMS delays have been resolved. Your customers should no longer experience delays receiving SMS messages.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Posted Oct 17, 2024 - 16:50 PDT

Investigating

Central 1 has been informed by our 2-Step Verification service provider that they are currently experiencing instability on their platform which could cause some delays in delivery.

TeleSign is investigating this incident and we will provide an updates as we receive them.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2

Posted Oct 17, 2024 - 15:26 PDT

This incident affected: Digital Banking Services.