INC215960 – Missing Files – Exchange 2 – BMO and BNC

Incident Report for Central 1

Resolved

All files have been received and processed resolving the incident.

Posted Jan 27, 2026 - 19:32 PST

Identified

Today’s BMO (Bank of Montreal) and BNC (National Bank of Canada) 2nd exchange incoming AFT files were not processed due to a technical issue.

One set of files for each institution was successfully received and processed. BNC’s remaining file has since been received, and the associated transactions will be included in the CR04/ON04 output files tonight.

We are continuing to work through the remaining processing for BMO and will provide a further update once the outstanding file has been received and processed.

Central 1 – Support@central1.com - 1.888.889.7878, press 1

Posted Jan 27, 2026 - 16:18 PST

This incident affected: Payment Services.