CHG169420: Interac: Database Maintenance

Scheduled for Apr 18, 23:00 PDT  -  Apr 19, 03:00 PDT

Scheduled

Interac has scheduled their e-Transfer Database Maintenance.

During this maintenance, Interac will temporarily suspend traffic, resulting in a 4-hour service interruption for e-Transfers from Saturday April 18 to Sunday April 19, from approximately 11:00 p.m. PT Saturday to 3:00 a.m. PT (2:00 a.m. to 6:00 a.m. ET).
Impact During Change:
For approximately 60 minutes between 1:00 a.m. PT and 2:00 a.m. PT (04:00 ET to 05:00 ET), all traffic will be paused.
During this window:
- All e‑Transfer services will be unavailable
- Interac e‑Transfer payment attended deposit links will not be accessible
- Customers will not receive email or SMS notifications. But all notifications will be automatically processed after.

Following the upgrade, Interac will enter a Hypercare monitoring period beginning at approximately 3:00 a.m. PT (6:00 a.m. ET). During this time, Central 1 will continue to monitor closely and coordinate with Interac to ensure service stability.

If a rollback is required, Interac may extended the downtime up to 1 hour.

Central 1 Support – Support@central1.com – 1.888.889.7878 (option 1)
Posted Apr 14, 2026 - 07:32 PDT
This scheduled maintenance affects: Payment Services and Digital Banking Services.