Our external vendor has been fully engaged and is working with high priority to resolve the ongoing Client Centre outage. We will continue to partner closely with them until service is fully restored.
In the meantime, users can continue accessing all applications through the direct links available on the Sorry Page. If you experience any issues or need assistance navigating these links, please reach out to Central 1 Support.
We will provide our next update tomorrow at 8:00 a.m. PT (11:00 a.m. ET).
Thank you again for your patience and understanding.
Posted Dec 01, 2025 - 16:27 PST
Update
Central 1 technical support continues to work on the Client Centre outage. For now, users can continue to use the direct links that were provided in the initial notice or those presented on the Sorry page when navigating to https://clients.central1.com.
We will provide another update by 4:30 p.m. PT (7:30 p.m. ET).
Posted Dec 01, 2025 - 14:57 PST
Update
Keeping you informed during this incident is important to us. We’ll share another update with you by 3 p.m. PT today (6 p.m. ET), or as soon as we have significant developments to report on.
Thank you for your patience. We’re working diligently to address the situation.
Posted Dec 01, 2025 - 14:02 PST
Investigating
Some users are experiencing an accessibility issue with the Client Centre (clients.central1.com). We are conducting a thorough analysis of the systems involved and working toward resolving the issue. Here is a list of the direct URLs for some of the more commonly used applications accessible through them. Or you can use the https://ststaticwebsorrypage002.z9.web.core.windows.net/ URL.