INC215029 - Wire Charge Posting Delay – December 29–31, 2025

Incident Report for Central 1

Resolved

Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.

As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time.

We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Jan 08, 2026 - 14:08 PST

This incident affected: Payment Services and Treasury Services.