CHG166896 - Rescheduled: Interac e-Transfer Database Upgrade

Scheduled for Jan 10, 23:00 PST - Jan 11, 03:00 PST

Scheduled

Interac has rescheduled their e-Transfer Database Upgrade.

During this maintenance, Interac will temporarily suspend traffic, resulting in a 4-hour service outage for e-Transfer on Saturday, January 10, from approximately 11:00 p.m. PT to 3:00 a.m. PT (2:00 a.m. to 6:00 a.m. ET). The start time may vary slightly depending on completion of reconciliation and settlement activities.

Following the upgrade, Interac will enter a Hypercare monitoring period beginning at approximately 3:00 a.m. PT (6:00 a.m. ET). During this time, Central 1 will continue to monitor closely and coordinate with Interac to ensure service stability.

If a rollback is required, Interac may extended teh downtime up to 2 hours and 30 minutes.

Central 1 Support – Support@central1.com – 1.888.889.7878 (option 1)

Posted Dec 30, 2025 - 10:46 PST

This scheduled maintenance affects: Payment Services and Digital Banking Services.