Symcor Cheque Image Exchange – Data Centre Maintenance (Awareness Only)

Scheduled Maintenance Report for Central 1

Completed

The scheduled maintenance has been completed.
Posted Oct 19, 2025 - 04:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 18, 2025 - 15:00 PDT

Scheduled

The Symcor clearing agent will be conducting scheduled data centre maintenance to support the exchange of cheque imaging files between Central 1 and the Symcor financial institutions.

Please note: This maintenance will not impact Branch/Corporate Capture or Deposit Anywhere® (remote deposit capture).

There is no anticipated impact to credit unions, as the maintenance window is scheduled for:
• Start: Saturday, October 18 at 3:00 p.m. PT (6:00 p.m. ET)
• End: Sunday, October 19 at 4:00 a.m. PT (7:00 a.m. ET)

This timing ensures completion well ahead of the first cheque image exchange between Central 1 and the Symcor financial institutions on Monday, October 20 at 8:00 a.m. PT (11:00 a.m. ET).

No action is required. Central 1 will monitor throughout the maintenance window and complete post-maintenance validations before the start of business on Monday.

Central 1 Support — Support@central1.com — 1-888-889-7878 (press 1)
Posted Oct 14, 2025 - 15:36 PDT
This scheduled maintenance affected: Payment Services and Treasury Services.