Resolved - INC194303 - OLT Application Unavailable

Incident Report for Central 1

Resolved

The OLT application is now available.

Please contact Client Support if you encounter any further issues with OLT.

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

Posted 2 months ago. Jan 27, 2025 - 06:15 PST

Identified

The bill payment Online Tracing (OLT) application is currently unavailable, users are encountering the error message “Service Temporarily Unavailable” when attempting to access the application.

Central 1’s technical staff is investigating.

An update will be sent out at 8 a.m. PT (11:00 am ET), or sooner if OLT becomes available

Central 1 - Support@central1.com - 1.888.889.7878, press 1.

Posted 2 months ago. Jan 27, 2025 - 05:44 PST

This incident affected: Payment Services.