Business continuity planning and preparedness is a critical area of focus for Central 1. On September 20 and 21, 2025, Central 1 will be performing an extensive Disaster Recovery Exercise (DRE) for our Digital Banking, Payments and Treasury Services. For more details please see our Client Centre notice, Annual Disaster Recovery Exercise.
The following applications and services below may have periods of unavailability during our DRE at the times specified below:
• Mulesoft Wires Services on September 20 between 9 p.m. to September 21 6:30 a.m. PT (September 21 between 12 to 9:30 a.m. ET) • Treasury Services on September 20 between 9 p.m. to Sept 21 9 a.m. PT (Sept 21 between 12 a.m. to 12 p.m. ET). • Forge, MemberDirect, MemberDirect Small Business on September 21 between 12 to 5 a.m. PT (3 to 8 a.m. ET) • e-Transfers on September 21 between 1 to 4 a.m. PT (4 - 7 a.m. ET) • International Transfers on September 21 between 3 to 8 a.m. PT (6 to 11 a.m. ET) • AFT via PaymentStream Direct on September 21 between 1 to 3 a.m. PT (4 to 6 a.m. ET). • SFTP on September 21 between 7:30 a.m. to 12 pm. PT (10:30 a.m. to 3 p.m. ET). • Bill Payment connections September 21 between 1 to 3 a.m. PT (4 to 6 a.m. ET).
Please contact Central 1 Support if you have any questions.