INC223958 - Delayed bill payments for Manitoba Hydro for June 9, 12, 13, 14 and 15

Incident Report for Central 1

Monitoring

Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted.

If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.

Posted Jun 25, 2026 - 11:36 PDT

This incident affects: Payment Services.