INC178360 – Intermittent Login Issues on Digital Banking
Incident Report for Central 1
Resolved
Please be advised there was a connectivity issue between 5:45 to 5:55 p.m. PT (8:45 to 8:55 p.m. ET). During this period, members would have intermittent login failures on Retail and Small Business banking. Commercial banking was not affected. All systems are stable at this time.

There will be an emergency network maintenance tonight to address the incident.

We will complete a thorough Postmortem, and share these results when available.

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Posted Apr 08, 2024 - 19:31 PDT
This incident affected: Digital Banking Services.