INC221365 :: 2SV text/voice service degradation.

Incident Report for Central 1

Monitoring

Please be advised that our 2SV text/voice vendor experienced a service degradation between 11:18 AM and 11:48 AM PST (2:18 PM–2:48 PM EST).
Members were intermittently unable to log in to online banking.
Members using email-based 2SV were not affected.
The issue has been resolved. We are currently monitoring the situation.

DigitalBanking_Support@central1.com - 1.888.889.7878
Posted May 07, 2026 - 13:35 PDT
This incident affects: Digital Banking Services and Incident Alerting.
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