INC217374 - RESOLVED - Interac 3.5 service disruption

Incident Report for Central 1

Resolved

Central 1 experienced a service disruption on e-Transfer version 3.5 (ISO 20022) between 7:35 pm PT (10:35 pm ET) and 8:47 pm PT (11:47 m ET) that would have affected all transactions. Service has since been restored. Autodeposits received during that time will automatically be retried, requiring no further action. There was no impact to 3.4/ISO8583 transactions.

We apologize for any inconvenience caused by this service interruption.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Feb 23, 2026 - 21:07 PST

This incident affected: Payment Services.