Alert! - RESOLVED - INC152544 - Images Not Displaying When Scanning Cheques in Branch Capture (bRDC) and Corporate Capture (cRDC)
Incident Report for Central 1
Resolved
Central 1 experienced an outage in our remote capture services today from approximately 1:10 to 1:45 p.m. PT (4:10 to 4:45 p.m. ET).

This would have impacted branch (bRDC) and corporate capture (cRDC); Deposit Anywhere was not affected. Users would have noticed that cheque images were blank when scanning cheques into the application.

Services recovered after a service restart was performed and continue to remain stable.


Central 1 - Support@central1.com - 1.888.889.7878, press 1
Posted Jan 24, 2023 - 14:08 PST
This incident affected: Incident Alerting.
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