INC219147 - BNC missed the evening and morning AFT exchange

Incident Report for Central 1

Resolved

Central 1 received the evening AFT exchange files from BNC before the Payment Canada AFT exchange cut-off. The transactions were included in the March 30, CR01\ON01 AFT files.

There was no issue with any of BNC’s AFT files this morning.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Mar 31, 2026 - 10:35 PDT

Update

BNC confirmed with Payments Canada that there were no issues with this morning outbound AFT files. The issue was strictly affecting AFT files destined for yesterday's Evening AFT Exchange cut-off.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Mar 31, 2026 - 07:56 PDT

Monitoring

Central 1 has been advised by Payments Canada that BNC experienced a delay in delivering its AFT file during the evening exchange on March 30 and the morning AFT exchange on March 31.

We will provide an update for the BNC AFT files as soon as we receive them from Payments Canada.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Mar 31, 2026 - 07:27 PDT

This incident affected: Payment Services.