Resolved - INC207675 - LBC Duplicate AFT Items sent August 20th

Incident Report for Central 1

Resolved

Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits on Friday, August 22, 2025.

If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.

Central 1 - PaymentStream_Support@central1.com - 1.888.889.7878, option 1
Posted Aug 27, 2025 - 06:01 PDT

Monitoring

Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits.

If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.

Central 1 - PaymentStream_Support@central1.com - 1.888.889.7878, option 1
Posted Aug 22, 2025 - 11:43 PDT
This incident affected: Payment Services.