INC221869 – Client Centre intermittent access issue

Incident Report for Central 1

Investigating

Central 1 is currently experiencing degraded performance affecting the Client Centre (https://clients.central1.com/).

Some customers may encounter intermittent access issues when logging in or navigating the site. At this time, the issue appears to impact a subset of users, and retrying the action may result in successful access.

Central 1 teams are actively investigating the issue and working to restore full service. We will continue to provide updates as more information becomes available.

Central 1 Support - support@central1.com - 1‑888‑889‑7878 (press 1)

Posted May 18, 2026 - 19:26 PDT

This incident affects: Central 1 Services and Payment Services.