INC222016 - Login Disruption to Digital Banking

Incident Report for Central 1

Monitoring

Members may have experienced an error message "There was an error processing your request" when attempting to log in to online banking between 1:02 p.m. and 1:30 p.m. PT (4:02 p.m. to 4:30 p.m. ET).

The issue has now been resolved.

A postmortem will be completed, and a summary will be shared once available.

DigitalBanking_Support@Central1.com - 1.888.889.7878 (option 2)

Posted May 21, 2026 - 13:54 PDT

This incident affects: Digital Banking Services and Incident Alerting.