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Central 1 Services
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Operational
Payment Services
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Operational
Treasury Services
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Operational
Digital Banking Services
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Operational
Incident Alerting
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CHG151425 - 2024 Disaster Recovery Exercise Reminder
Sep 21, 2024 20:00 - Sep 22, 2024 15:00 PDT
Business continuity planning and preparedness is a critical area of focus for Central 1. On September 21 and 22, 2024, Central 1 will be performing an extensive Disaster Recovery Exercise (DRE) for our Digital Banking, Payments and Treasury Services. For more details please see our Client Centre notice, Annual Disaster Recovery Exercise.
The following applications and services below may have periods of unavailability during our DRE at the times specified below:
• Treasury Services on September 21 between 9 p.m. to Sept 22 9:30 AM (Sept 22 between 12 a.m. to Sept 22 12:30 p.m.).
• Forge, MemberDirect, MemberDirect Small Business, MemberDirect Business on September 22 between 1 to 5 a.m. PT (4 to 8 a.m. ET).
• e-Transfers, Deposit Anywhere, International Transfers on September 22 between 1 to 8 a.m. PT (4 to 11 a.m. ET).
• AFT via PaymentStream Direct on September 22 between 2 to 3 a.m. PT (5 to 6 a.m. ET).
• SFTP on September 22 between 7:30 a.m. to 11 a.m. PT (10:30 a.m. to 2 p.m. ET).
• Bill Payment connections September 22 between 1 to 3 a.m. PT (4 to 6 a.m. ET).
Please contact Central 1 Support if you have any questions.
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - Origination_Support@Central1.com - 1.888.889.7878
Posted on Sep 13, 2024 - 10:44 PDT
The following applications and services below may have periods of unavailability during our DRE at the times specified below:
• Treasury Services on September 21 between 9 p.m. to Sept 22 9:30 AM (Sept 22 between 12 a.m. to Sept 22 12:30 p.m.).
• Forge, MemberDirect, MemberDirect Small Business, MemberDirect Business on September 22 between 1 to 5 a.m. PT (4 to 8 a.m. ET).
• e-Transfers, Deposit Anywhere, International Transfers on September 22 between 1 to 8 a.m. PT (4 to 11 a.m. ET).
• AFT via PaymentStream Direct on September 22 between 2 to 3 a.m. PT (5 to 6 a.m. ET).
• SFTP on September 22 between 7:30 a.m. to 11 a.m. PT (10:30 a.m. to 2 p.m. ET).
• Bill Payment connections September 22 between 1 to 3 a.m. PT (4 to 6 a.m. ET).
Please contact Central 1 Support if you have any questions.
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - Origination_Support@Central1.com - 1.888.889.7878
Posted on Sep 13, 2024 - 10:44 PDT
CHG151804 - OneSpan Sign Service Notification - Maintenance
Sep 21, 2024 21:00 - Sep 22, 2024 00:00 PDT
OneSpan Sign will be performing maintenance on Saturday, September 21 from 9 p.m. to 12 a.m. PT (September 22 from 12 to 3 a.m. ET).
During the maintenance, Origination Solutions electronic signatures will not be available.
Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1
Posted on Sep 16, 2024 - 14:20 PDT
During the maintenance, Origination Solutions electronic signatures will not be available.
Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1
Posted on Sep 16, 2024 - 14:20 PDT
CHG151223 - Digital Banking 2-Step Verification and OAuth Release 760
Sep 24, 2024 01:00-01:30 PDT
Please be advised that Digital Banking 2-Step Verification and OAuth Production Release 760 has been scheduled for Tuesday September 24, 2024 at 1 a.m. PT (4 a.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Posted on Sep 19, 2024 - 13:51 PDT
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Posted on Sep 19, 2024 - 13:51 PDT