INC215029 – Update to wire charge posting delay

Incident Report for Central 1

Resolved

This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.

Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.

As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.

All adjustments will be applied with a note on file.

We apologize for the inconvenience this may cause and appreciate your understanding.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted Feb 02, 2026 - 15:04 PST

This incident affected: Payment Services and Treasury Services.