Interac has rescheduled their e-Transfer Database Upgrade.
During this maintenance, Interac will temporarily suspend traffic, resulting in a 4-hour service outage for e-Transfer on Saturday, January 10, from approximately 11:00 p.m. PT to 3:00 a.m. PT (2:00 a.m. to 6:00 a.m. ET). The start time may vary slightly depending on completion of reconciliation and settlement activities.
Following the upgrade, Interac will enter a Hypercare monitoring period beginning at approximately 3:00 a.m. PT (6:00 a.m. ET). During this time, Central 1 will continue to monitor closely and coordinate with Interac to ensure service stability.
If a rollback is required, Interac may extended teh downtime up to 2 hours and 30 minutes.
Central 1 Support – Support@central1.com – 1.888.889.7878 (option 1) Posted on
Dec 30, 2025 - 10:46 PST
Update -
Please be advised the Digital Fuse Release 1.22 release has been rescheduled to Tuesday January 13, 2026 at 1 a.m. PT (4 a.m. ET).
Nov 17, 2025 - 15:24 PST
Scheduled -
Please be advised that Digital Fuse Release 1.22 has been re-scheduled for Tuesday January 13, 2026 at 1 a.m. PT (4 a.m. ET).
Monitoring -
Due to a technical issue, the USD cheques scanned yesterday (December 29, 2025) were not included in your CAS USD current account posting or on your USDJ\AIOU “Account Activity and Balances” report.
The settlement and reporting will be processed this evening and will appear in your USD account and report tomorrow morning (December 31, 2025).
Resolved -
Payments Canada has advised Central 1 that CIBC has resolved their internal issue.
Central 1 has received both the CAD and USD AFT files from CIBC. The credits and debits for the CAD AFTs will be included in the CR03/ON03 files this afternoon.
The USD AFT items will be included in tomorrow's (December 30, 2025) UC01 file.
Monitoring -
Payments Canada advised Central 1 that CIBC experienced internal system issues this morning and failed to send AFT files in the morning exchange.
Credit and Debit CAD and USD items from CIBC were not included in this morning's AFT files.
The estimated recovery time is unknown. Follow-up communications will be distributed as new information becomes available from Payments Canada or once the situation is resolved.