All Systems Operational

Central 1 Services Operational
Payment Services Operational
Treasury Services Operational
Digital Banking Services Operational
Incident Alerting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CHG165807- Digital Banking Core Release 759 Jan 7, 2026 01:00-01:30 PST

Please be advised that Digital Banking Core Release 759 has been scheduled for Wednesday January 7, 2026 at 1 a.m. PT (4 a.m. ET).

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Posted on Dec 17, 2025 - 10:45 PST

CHG164182 - Digital Fuse Release 1.22 Jan 13, 2026 01:00-01:30 PST

Update - Please be advised the Digital Fuse Release 1.22 release has been rescheduled to Tuesday January 13, 2026 at 1 a.m. PT (4 a.m. ET).
Nov 17, 2025 - 15:24 PST
Scheduled - Please be advised that Digital Fuse Release 1.22 has been re-scheduled for Tuesday January 13, 2026 at 1 a.m. PT (4 a.m. ET).

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Nov 13, 2025 - 09:22 PST
Dec 29, 2025
INC214547 - CIBC missed this morning's AFT exchange
Resolved - Payments Canada has advised Central 1 that CIBC has resolved their internal issue.

Central 1 has received both the CAD and USD AFT files from CIBC. The credits and debits for the CAD AFTs will be included in the CR03/ON03 files this afternoon.

The USD AFT items will be included in tomorrow's (December 30, 2025) UC01 file.

Central 1 - Support@central1.com - 1.888.889.7878, press 1
Dec 29, 08:25 PST
Monitoring - Payments Canada advised Central 1 that CIBC experienced internal system issues this morning and failed to send AFT files in the morning exchange.

Credit and Debit CAD and USD items from CIBC were not included in this morning's AFT files.

The estimated recovery time is unknown. Follow-up communications will be distributed as new information becomes available from Payments Canada or once the situation is resolved.

Central 1 - Support@central1.com - 1.888.889.7878, press 1
Dec 29, 07:32 PST
Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025
CHG166682 - Urgent MDB, Forge Commercial, and CAS Online Release 520.3
Completed - The scheduled maintenance has been completed.
Dec 17, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 01:00 PST
Scheduled - Please be advised that MDB and Forge Commercial Production Release 520.3 has been scheduled for Wednesday December 17, 2025 at 1 a.m. PT (4 a.m. ET).

Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Dec 15, 12:32 PST
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage