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Payment Services Operational
Treasury Services Operational
Digital Banking Services Operational
Incident Alerting Operational
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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CHG169210 – Central 1 Client Centre SSO certificate replacement this weekend Mar 29, 2026 01:00-03:00 PDT

Central 1 will replace the signing certificate required for automated sign-on (SSO) into our applications from the Client Centre.

This Sunday, March 29, between 1 and 3 a.m. PT (4 and 6 a.m. ET).

Application login via SSO may be unavailable for up to 5 minutes during the change.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Posted on Mar 26, 2026 - 10:44 PDT
Mar 28, 2026

No incidents reported today.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Completed - The scheduled maintenance has been completed.
Mar 24, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 PDT
Scheduled - Please be advised that Digital Banking OIDC Release 1.0.60 has been scheduled for Tuesday March 24, 2026 at 10 p.m. PT (1 a.m. ET).

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

Mar 18, 13:32 PDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - Central 1 will be performing routine security patching on the FTP server this Sunday, March 22, 2026, from 9 to 10 a.m. PT (12 to 1 p.m. ET).

During this time, the FTP server will not be available.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Mar 17, 06:39 PDT
Completed - The scheduled maintenance has been completed.
Mar 22, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 PDT
Scheduled - On March 22, 2026, between 1 a.m. PT (4 a.m. ET) and 6 a.m. PT (9 a.m. ET), Central 1 will upgrade the cheque deposit processing platform. Remote deposit capture will not be available during the maintenance, which includes mobile, branch, and corporate capture.

Central 1’s customers have been asked to test scanners on the UAT site. The project communications have been posted on the Client Centre .

Please note that we don’t anticipate any change to mobile deposit after the maintenance.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

Mar 17, 10:46 PDT
Completed - The scheduled maintenance has been completed.
Mar 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:01 PDT
Scheduled - Central 1 will be performing maintenance on the eCommSwitch server this Sunday, March 22, 2026, from 1 - 2 a.m. PT (4 - 5 a.m. ET).

During this time, Electronic Bill Payments will be available but may experience brief outages during server restarts.


Central 1 - Support@central1.com - 1.888.889.7878, press 1

Mar 19, 06:29 PDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026
Completed - The scheduled maintenance has been completed.
Mar 15, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 PDT
Scheduled - Central 1 will be performing an Interac e-Transfer maintenance this weekend, Sunday, March 15 from 1 to 3 a.m. PT (4 to 6 a.m. ET).

e-Transfer service will be unavailable for up to 30 minutes during this time.

Central 1 - Support@central1.com - 1.888.889.7878

Mar 9, 13:25 PDT
Mar 14, 2026

No incidents reported.